Williams Wellness Limited
4 Cecilia Close, London, England, N2 0UT
Privacy Policy & Cookies
Effective Date: 19 December 2025
Williams Wellness Limited (“we”, “our”, “us”) is committed to protecting the privacy of visitors and customers to our website. This policy explains how we collect, use, and protect personal information, and how we use cookies and similar technologies.
1. Information We Collect
We may collect the following personal information from visitors and customers:
- Contact details (name, email, phone number, company name) provided through enquiries, quote requests, or newsletter sign-ups.
- Business information relevant to product orders or service provision.
- Technical information collected automatically, including IP addresses, browser type, and website usage data via cookies or analytics.
2. How We Use Your Information
Personal data is used for purposes including:
- Responding to enquiries and providing quotations or support.
- Managing orders, deliveries, and service requests.
- Sending business communications, newsletters, or updates with your consent.
- Improving website functionality and user experience.
We will never sell your personal information to third parties.
3. Legal Basis for Processing
We process personal data in accordance with UK GDPR and other applicable laws, primarily under:
- Consent (where you provide it for communications).
- Contract performance (to fulfil orders or services).
- Legitimate business interests (to operate and improve our website and services).
4. Cookies Policy
What Are Cookies? Cookies are small files stored on your device that help us improve website functionality and monitor usage.
Cookies We Use:
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies: Collect anonymous data on website usage to help us improve services.
- Functional Cookies: Remember your preferences for a smoother browsing experience.
You can manage or block cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.
5. Sharing Information
We may share personal data with:
- Service providers assisting with website hosting, IT support, or order fulfilment.
- Legal or regulatory authorities if required by law.
We ensure that any third parties handling personal data do so in compliance with applicable data protection laws.
6. Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, or maintain business records. After this period, data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to processing or request restriction.
- Withdraw consent for marketing communications at any time.
Requests can be made by contacting us at the details below.
8. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure.
9. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website with an updated effective date.
10. Contact
For any questions about this Privacy & Cookies Policy or your personal data, please contact:
Williams Wellness Limited
4 Cecilia Close, London, England, N2 0UT
Email: enquiries@williamswellness.co.uk